Privacy Policy
How Book Writer Pro collects, uses, and protects your data.
Book Writer Pro ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, who we share it with, and the rights you have over your data when you visit our website or use our writing, publishing, and course services.
Information We Collect
We collect information you provide directly to us when you book a consultation, purchase a service, sign up for our platform, or contact our team. This typically includes:
- Your name and email address
- Phone number (if you choose to provide it)
- Billing details and payment information, processed securely through our payment provider
- Information about your book, writing goals, and project details you share with us
- Any messages or files you send us through email, forms, or our calendar booking tool
We also collect limited technical information automatically, including your IP address, browser type, device type, referring page, and pages viewed on our site. This information helps us understand how visitors use the site and where we can improve the experience.
How We Use Your Information
We use the information we collect to:
- Deliver the services you've purchased, including writing, publishing, and course creation
- Process payments and issue receipts or refunds
- Communicate with you about your project, your account, and important updates
- Send marketing emails and newsletters when you've opted in (you can unsubscribe at any time)
- Improve our website, services, and customer experience
- Comply with our legal obligations and prevent fraud or abuse
Third-Party Services
We rely on a small set of trusted third-party processors to operate our business. We share only the information necessary for them to perform their service, and each is bound by their own privacy and security commitments.
- Stripe — handles all payment processing. We do not store full credit card numbers on our own servers.
- GoHighLevel — powers our calendar booking and CRM workflows when you schedule a consultation.
- Email service provider — delivers transactional and marketing email on our behalf.
- Analytics providers — help us understand aggregated, anonymized traffic patterns on the site.
We do not sell your personal information to third parties.
Cookies & Tracking
Our site uses cookies and similar technologies to remember your preferences, keep you signed in where applicable, and measure aggregated traffic. You can control cookies through your browser settings — disabling them may limit some functionality. Where required by law, we'll show a cookie banner so you can give informed consent before non-essential cookies are set.
Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your personal information
- Object to or restrict certain processing
- Opt out of marketing communications at any time
- Request a portable copy of your data
If you are in the European Union or the United Kingdom, the General Data Protection Regulation (GDPR) applies to your data. If you are a California resident, the California Consumer Privacy Act (CCPA) gives you additional rights, including the right to know what personal information is collected and the right to opt out of any sale of personal information (we do not sell yours). To exercise any of these rights, email us at the address below.
Data Retention
We retain your information for as long as your account is active, as needed to provide services, and as required to meet our legal, tax, and accounting obligations. When data is no longer needed, we delete or anonymize it.
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with their information, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we do, we'll update the "Last updated" date at the top of this page and, for material changes, we'll provide additional notice via email or a notice on the site.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, email us at hello@bookwriterpro.com and we'll respond as quickly as possible.